HR consulting

Practical HR for businesses that have staff and no HR person: documents that fit your award, and someone to ask when a situation gets tricky.

Book a free 15-minute call

Volka is a Brisbane-based consultancy that provides HR consulting to Australian small businesses. It prepares the documents and processes that employers need, and gives managers a person to ask when a people issue comes up.

Based
Brisbane, Queensland
Works
Anywhere in Australia and beyond
First call
Free, 15 minutes

Who it is for

Owners and managers of businesses with a handful to a few dozen staff, where HR is done by whoever has time. Often that is the owner.

Signs you need it

  • Staff started on a handshake and a text message.
  • Your contracts came from an online template and nobody checked which award applies.
  • You are not sure each person is paid the right rate for their role.
  • A manager is unsure how to handle poor performance or a complaint.
  • You have no written policies for leave, conduct or probation.

What Volka does

  1. Prepares employment contracts checked against the relevant award or agreement, and flags where a lawyer should look.

  2. Checks classifications and pay rates against the award.

  3. Sets up onboarding: welcome documents, checklists and a first-weeks plan.

  4. Writes short, usable policies for leave, conduct, probation and the like.

  5. Supports managers through performance conversations and employee relations issues, with notes and documents.

  6. Gives on-demand advice to managers when a situation comes up.

  7. Helps with a single hire: role scope, advertisement, interview structure, reference checks and onboarding paperwork.

Volka does not run workplace investigations. Where one is needed, it refers you to a qualified investigator.

Volka does not supply labour hire and is not a recruitment agency. Help with a single hire is part of HR consulting, not a separate service.

What you get at the end

  1. Contracts and policies that match your business and your award.
  2. A simple onboarding process for new starters.
  3. A manager who knows what to do next time.

Volka does not promise compliance as an outcome. It does the preparation carefully and tells you when something needs a lawyer.

What the work looks like

A sample of a finished piece. It is made up, and it is labelled as a sample.

  • SAMPLEWho decides whatSample business, 12 peopleOwner1 personOps lead1 personAdmin2 peopleField8 peopleDECISIONSet pricesACIApprove quotesARIHire staffACROrder stockIARCRoster shiftsIARCPay suppliersACRA decides. R does the work.C is asked first. I is told after.
    Role chartWho decides, who does it and who is told, for each decision.

Samples. The business and the steps are made up.

How it starts

A free 15-minute call, then an operations review, pointed at what you have now: contracts, pay rates, policies and how people are managed. You get a written list of what to fix first and a written scope for doing it, with the price agreed in that scope. Support can continue on a monthly retainer.

Questions

Is Volka’s HR consulting legal advice?

No. Volka provides practical HR support and general information. When a matter needs legal advice, such as a dispute or a termination with risk attached, Volka says so and recommends you speak to an employment lawyer.

When should a small business get HR help?

The best time is before or at the first hire. Other common triggers are taking on casuals or contractors, a conflict between staff, or doubt about whether your contracts and pay rates are right.

Does Volka provide recruitment or labour hire?

Volka helps with a single hire by scoping the role, writing the advertisement, structuring interviews, checking references and preparing onboarding paperwork. It is not a recruitment agency and does not supply labour hire.

How is HR consulting priced?

Scope and price are written down before work starts, either for a defined piece of work or as a monthly retainer for ongoing support.

Start with a free 15-minute call.

Send a few lines about the situation.

Book a free 15-minute callOr email hello@volka.com.au